Account Support

Hello, if you have sent me a message today please send it again as am I having difficulty with my telegram application @LTIJORDAN

Based on this, our current plan is to hold counter positions until a technical signal for a reversal from the market appears. It was almost formed on Friday, but so far it looks unconvincing.

Update: DXY Dollar Index & Fed Rate Dynamics The DXY dollar index is showing an interesting trend this year, closing with a red candle, marking a decline. Since 2009, the dollar hasn’t declined for two consecutive years. Historically, every time the dollar dropped in a year when the Fed’s rate hike cycle peaked, the following year was also negative for the dollar. Such periods often coincide with the start of a U.S. recession: • 1973: Oil Crisis • 1994: Bond Market Crisis • 2006: Financial Crisis Currently, the DXY is green for the year with two months left. If the index breaks 53 years of data, we may see further decline before year-end. Market expectations for Fed rate cuts have slowed, with a pause likely in early 2024. Technically, DXY nears the 200-day moving average and may face resistance at 103.50-103.75, but a break above could push it towards 104.25-104.55. The RSI indicates overbought conditions, which could lead to a local correction. Globally, U.S. data is positive while signs of recession are emerging in the EU, Canada, and the UK, signaling a divergence between Fed policy and other central banks. This divergence may strengthen the USD further. Additionally, Trump’s rising election prospects could influence Fed decisions, with experts divided on whether his policies would keep rates higher or favor a weaker dollar. Looking ahead, a break above the 200-day MA could lead DXY to 106.67, a 2.75% increase from current levels. This scenario remains possible until key unemployment data on November 1 and the Fed meeting on November 7.

I am waiting on the trading team to drop me the latest plan then I can share with you

Jordan will be active all day to reply to messages. Please allow time to do so @LTIJORDAN

Jordan has been released from other duties and is solely focused on client replies today. All clients should receive a message today from him @LTIJORDAN

Hello guys, Please understand that Jordan is the only contact for support. This being the case he has over 400 conversations going on and calls inbetween. He is not ignoring you but as you can understand it will take time for him to get to your message as he goes from oldest to newest. Simultaneously he is using his trading experience to provide expertise to trading team to conjure a way for us to get out our situations. Additionally messaging him multiple times will only slow down the time it takes for you to get a response as he goes from oldest to newest. Allow grace. We are aware of the situation at hand so do not feel nothing is being done

Update for October: New Commission-Free Model and Reduced Risk Starting this month in October, we’re rolling out a new commission-free scheme! That means no more fees for making your money grow—your returns will go directly to you. Now imagine the power of the system you’re already familiar with, the same system that regularly delivers around 40% monthly growth. Picture that performance, but reduced by only 10-20%, while cutting the risk by 50%. This is where we’re headed! We know the road has been rocky recently, but it will smooth out very soon. We’re committed to slow, steady, long-term gains—building investments, pensions, and savings that grow into lasting wealth. This isn’t about getting rich tomorrow—it’s about creating sustainable wealth for the future. We’re here for the long haul, and we’re excited to have you with us on this journey!

Hello 👋 It’s Jordan here. I have made this 15 minute video to try and discuss the major points of what is going on right now that’s affecting majority of clients, what we need to do to get out of the situation and ultimately keeping you guys informed. I have been close with the trading team these past few days and I am back now to reply to your messages. There are over 300 messages so please give me some time to reply but you will hear from me today. Please watch the video to be up to date with what is going on

I have come back from the Trading Team and have a good understanding of the situation we are in. I am going to make a video to try explain what we need to happen to get back into the green and what is currently going on with most accounts Please give me some time today to make this video, make commentary and get back to you all individually @LTIJORDAN

Jordan is back off the trading floor and back on support lines. Replies to your messages will happen throughout today Italian - Jordan è tornato fuori dal trading floor e torna sulle linee di supporto. Le risposte ai tuoi messaggi avverranno per tutta la giornata. German - Jordan ist wieder außerhalb des Handelsbodens und wieder auf den Unterstützungslinien. Antworten auf Ihre Nachrichten werden den ganzen Tag über erfolgen @LTIJORDAN

This is a very serious situation. Not a joke or to be taken lightly. Please, we need everyone onboard and to understand the scale of what is happening. This is more than just “A war in the Middle East” It will be long and complicated for us to explain how this ties to the trades we are in but in short they affect us. There is still hope. We don’t want you to worry but we want you to be aware. We NEED GBP/USD to rise and that is our only last obstacle. We are at the tip of the spear. Please if you are a Gorrila client with low equity deposit into your account. We are getting flooded with messages right now so we will reply as and when we can but all our team are now on the trading floor

@LTIJORDAN

🚨 All Gorilla clients please read this message ‼️‼️

This only applies to a few Gorilla user clients that have been approached already but we want all clients to be aware It’s an emergency now. Iran has just attacked Israel. This is has driven markets into a spiral. We are so close in terms of coming out this drawdown. We have closed many positive trades today and the only remaining one is GBP/USD - BUY. This currency pair is literally the only one holding 80% / majority of the drawdown. Once we get out of this we are clear. Some accounts are critically low equity and this is the time we need to be firm and say redeposit now. (If this applies to you with an equity below 25%) Once we are out this drawdown you can recoupe all extra redeposited money but we don’t want to lose your account that we’ve made so much money on

There are rumours Iran will go to war today with Isreal which is harmful to our trading activity - please be advised - we are watching accounts and doing as much as we can to slow down the effects. The looming thought of war is harmful to our position unfortunately @LTIJORDAN