PMBOK GUIDE SIXTH EDITION

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LESSONS LEARNED PROCESS Step 5: Retrieve lessons learned Step five of the lessons learned process is to retrieve for use on current projects. This is step is rarely used at level 1. Although lessons learned reports are stored on a shared drive, without key word search capability, it is difficult to retrieve the appropriate lesson. https://t.me/projectmanagementelearning

LESSONS LEARNED PROCESS Step 4: Store lessons learned Step four of the lessons learned process is to store in a repository. At level 1, organizations do not have a dedicated lessons learned repository in place. Lessons learned documents are stored along with other project documents, normally on a shared drive or in some form of project library. There is no easy means of retrieving the lessons. Organizations often set up a lessons learned folder on the shared drive to make the lessons learned reports available to other project teams. https://t.me/projectmanagementelearning

LESSONS LEARNED PROCESS Step 3: Analyze lessons learned Step three of the lessons learned process is to analyze and organize the lessons learned for application of results. At level 1 analysis is more informal as the team decides what can be done with the lessons learned. Information is shared with other teams during organizational meetings. Project management process improvements or training needs are often identified as a result of lessons learned recommendations. https://t.me/projectmanagementelearning

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LESSONS LEARNED PROCESS Step 2: Document Lessons Learned Step two of the lessons learned process is to document and share findings. after lessons learned are captured, they should be reported to project stakeholders. Different types of reports can be produced based on the audience. The detailed lessons learned report consists of the data captured during the lessons learned session and any additional input from participants who were not able to attend. The facilitator should distribute the detailed lessons learned report to all participants and participants should be given time to respond to the accuracy of the report. After the report is finalized, the entire project team should receive a copy even if they did not participate in the lessons learned session. The final report should be stored with the other project documentation. The facilitator should prepare a summary for leadership. This report should present an overview of the lessons learned process and a summary of project strengths – what went well, project weaknesses – what went wrong and recommendations – what we need to improve. The detailed report can be included as an attachment or made available in the event leadership needs more information. https://t.me/projectmanagementelearning

LESSONS LEARNED PROCESS Step 1: Identify Lessons Learned Step 1 of the lessons learned process is to identify comments and recommendations that could be valuable for future projects. The two activities for identifying lessons learned are: 1) prepare for lessons learned session and 2) conduct lessons learned session. Prepare for lessons learned session: The person who will be facilitating the lessons learned session should prepare in advance. In preparation for the lessons learned session the facilitator should have the participants complete a project survey. The project survey will help the participants to be better prepared to respond during the lessons learned session and will also give them the opportunity to provide input if they are unable to attend. The project survey should be organized by category. The use of categories will ensure key information is not missed and will later help to focus the discussion. Standard categories for each project should be defined and additional categories specific to a project can be added. Suggested categories include project management, resources, technical, communication, business processes, requirements, design and build, testing, implementation and external areas. These categories can be subdivided into more detailed categories. For example, project management can be divided into the process groups: initiating, planning, executing, monitoring and controlling and closing. Planning can then be further divided into project schedule, risk analysis, etc. A simple approach is to begin with a few categories such as project management, resources, technical and external areas and then add more categories as needed. The project survey should also include specific questions for each category. These responses will be used by the lessons learned facilitator to guide the discussion during the lessons learned session. Three key questions should be included as part of the survey: · what went right · what went wrong · what needs to be improved Lessons Learned Session: A lessons learned session focuses on identifying project success and project failures, and includes recommendations to improve future performance on projects. Project managers have a professional obligation to conduct lessons learned sessions for all projects with key internal and external stakeholders, particularly if the project yielded less than desirable results. The lessons learned session is a very important part of the lessons learned process. If the session is not successful, the organization loses out on the lessons learned opportunity. To obtain optimum results, the lessons learned sessions should be facilitated by someone other than the project manager. If the project manager chooses to facilitate the session, the project survey results should summarized by someone other than the project manager and shared with the participants during the session. This will ensure the all the relevant items are included in the discussion. The facilitator should review key documents and project survey results, and then prepare a list of questions specific to the project. The facilitator should use lessons learned categories during the session to help focus the participants thinking and discussion. Finally, the facilitator should always ask the three key questions. · what went right · what went wrong · what needs to be improved https://t.me/projectmanagementelearning

Lessons learned register: The lessons learned register is created as an output of the Direct and Manage Project Work process and then used as an input and updated as an output in many processes throughout the project. Knowledge can be documented using videos, pictures, audios, or other suitable means that ensure the efficiency of the lessons captured. At the end of a project or phase, the information is transferred to the lessons learned knowledge base. https://t.me/projectmanagementelearning

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PMBOK GUIDE SIXTH EDITION pinned «https://t.me/projectmanagementdlearning»

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