L1/L2/L3 Production Support

Application Support (L2) Engineer 🚨 We are looking for experienced L2 Application Support professionals to join our team in Pune. 🔹 Experience: 4–6 Years 🔹 Location: Pune 🔹 Shift: 24/7 Rotational Shift 🔑 Mandatory Skills ✅ Strong L2 Application Support experience ✅ Hands-on Linux/Unix ✅ Strong SQL ✅ Good knowledge of ITIL ✅ Good exposure to Cloud & DevOps ✅ Production troubleshooting & RCA experience 📌 Key Responsibilities • Provide L2 production/application support • Troubleshoot application, Linux and database issues • Handle incident, problem and change management • Monitor applications and resolve production issues within SLA • Coordinate with L1/L3, development and infrastructure teams • Support deployments and production releases 📩 Interested candidates can share their updated CV: 📧 Email: Jamzeethahamed@vysystems.com

I keep seeing the same mistake in Java Production Support: People spend months learning technologies, but very little time learning how to troubleshoot real production problems. Knowing Java, SQL, Linux, Splunk, or any monitoring tool is not enough. Companies hire L2 Production Support Engineers who can answer questions like: “How would you troubleshoot a Java application that suddenly starts throwing 500 errors?” “How would you identify the root cause of a slow API response?” “How would you troubleshoot a database connection issue in production?” “How would you analyze application logs in Splunk?” “How would you handle a critical production incident and prevent it from happening again?” These are not tool-based questions. They are problem-solving and troubleshooting questions. Companies ultimately pay for business outcomes — application availability, faster incident resolution, reduced downtime, and stable production systems. That’s why L2 interviews increasingly focus on real-world scenarios instead of definitions. The fastest way to grow as a Production Support Engineer isn’t always learning another tool. It’s understanding: 🔹 Why the technology is used 🔹 When to use it 🔹 How to troubleshoot issues with it 🔹 How to identify the root cause 🔹 How to prevent recurring incidents That’s the difference between knowing a technology and thinking like a Production Support Engineer. #Java #ProductionSupport #ApplicationSupport #L2Support #JavaSupport #SQL #Linux #Splunk #IncidentManagement #Troubleshooting #TechCareer #ProductionSupportEngineer

Application Support Engineer (L2) 🚀 Join a dynamic team supporting mission-critical applications for global clients. 🔹 Experience: 2.5+ Years 🔹 Skills: Advanced SQL, UNIX/Linux, Incident Management 🔹 Tools: ServiceNow, Remedy, ITSM Platforms 🔹 Bonus: AWS & Python Exposure 🔹 Flexible for Shifts & Client Location We're looking for professionals who can: ✅ Investigate and resolve production issues ✅ Handle P1/P2 incidents ✅ Perform RCA and post-mortem analysis ✅ Communicate effectively with stakeholders ✅ Drive preventive and corrective actions 📩 Interested candidates, share your updated CV on 9828462769.

L2 Application Support Engineer 🚀 We are hiring for an L2 Application Support Engineer to join our Production team at PhiCommerce! In this role, you’ll keep our payment infrastructure running smoothly, investigate system anomalies, and ensure millions of transactions process without a hitch. What You’ll Do: Investigate and resolve complex production and API issues. Deep-dive into application logs and SQL databases to find root causes. Monitor live system dashboards to catch errors early. Partner with L3 engineers, banks, and card networks to fix technical bugs. What We’re Looking For: 4+ years in technical support or application operations. Strong SQL skills for querying database records. Hands-on experience with Linux/Unix and log search commands. Solid understanding of REST APIs (Postman, cURL, JSON). Familiarity with monitoring tools (Splunk, Datadog, ELK, or Grafana). Prior experience in FinTech or Payments is a huge plus! 📍 Location: Pune Know someone who would be a great fit? Tag them below! 👇 🔗 send your resume to Nikita.deshmukh@phicommerce.com

Application Support Engineer in Mumbai & Chennai: Experience: 3-6 years Note: Only Immediate Joiner or candidates serving Notice must apply. Job Location: Mumbai & Chennai (Only Local candidates) Tech Stack: Exposure to hands on experience in support and troubleshooting of applications installed in Linux / Unix OS and java based three tier architecture technologies. Exposure to real-time messaging technologies (Multicast, UDP, TCP/IP etc) -          Knowledge of Linux commands, code release methodologies and scripting. -          Java technologies and related three tier architectures -          Should have exposure to major deployment and migration projects. Interested candidates are requested to call or share resume: Mobile: 7045139322 Email: hr@careerbasket.co.in

Support Engineer||Production and application support Engineer We are looking for candidate with hands-on experience in monitoring, troubleshooting, incident management, root cause analysis, and operational support across frontend, backend, APIs, search, and cloud infrastructure components. This role requires strong analytical skills, a customer-first mindset, and the ability to work closely with development, DevOps, and product teams to ensure high application availability, performance, and reliability. Key Skills: Python, ReactJS, Fast API/Django, and Azure services Location: Bangalore Experience: 2 to 6 years Candidate would be working in 1st and 2nd shift Interested candidate share your resumes: tapathi.pt@tavant.com

T𝐨𝐩 10 𝐋1 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐈𝐧𝐭𝐞𝐫𝐯𝐢𝐞𝐰 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐄𝐯𝐞𝐫𝐲 𝐉𝐚𝐯𝐚 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐒𝐡𝐨𝐮𝐥𝐝 𝐏𝐫𝐞𝐩𝐚𝐫𝐞 Can you answer these? 1. What are the first five things you check when a production alert is triggered? 2. A service is down. What commands would you use to verify whether the application is actually running? 3. What information should you collect before restarting a production service? 4. Users report the application is slow. What initial health checks would you perform? 5. How do you analyze application logs to identify the root cause of an issue? 6. What is the difference between a P1, P2, P3, and P4 incident? 7. When should an L1 Engineer escalate an incident to the L2 team? 8. Which Linux commands are used daily in Java Production Support? 9. How do you verify whether a database connectivity issue is caused by the application or the database? 10. What should be included in an incident ticket before handing it over to the next support team?

L2 Production Support Engineer - Remote / Bangalore Are you passionate about solving critical production issues and ensuring seamless application performance? 💡 Join Coforge and be part of a team that keeps high-impact systems running smoothly! 🚀 📍 Location: Bangalore (5 Days WFO) & Remote Opportunities 💼 Experience: 5 - 13 Years 🔎 What We're Looking For: ✅ Strong hands-on experience in Java, SQL & Unix/Linux ✅ Expertise in L2 Production/Application Support ✅ Proven skills in Troubleshooting, Debugging & Incident Management ✅ Ability to analyze production issues and drive quick resolutions ✅ Experience supporting business-critical applications 💥 If you thrive under pressure, enjoy solving complex production challenges, and love being the go-to problem solver, we'd love to connect with you! 🌟 Why Join Coforge? ✨ Work on enterprise-scale applications ✨ Collaborate with talented teams ✨ Accelerate your career with exciting growth opportunities ✨ Be part of an innovation-driven culture 📩 Interested or know someone who might be a great fit? Share your profile at shweta.1.verma@coforge.com

)Top 10 Java L1 Production Support Interview Questions :- 1.) What is the first thing you do when a production incident is reported? 2.) A Java application is down. How do you check whether the application is running? 3.) Which Linux commands do you commonly use in production support? 4.) How do you analyze application logs to identify an exception? 5.) What is the difference between an Error and an Exception in Java? 6.) How do you safely restart a Spring Boot application in production? 7.) What is a thread dump, and when would you collect one? 8.) A database query is running very slowly. What basic checks would you perform before escalating? 9.) What information should you include when creating an incident ticket or escalating an issue to the L2 team? 10.) During a P1 incident, how do you prioritize communication and troubleshooting? These questions may look simple, but interviewers often expect practical, production-based answers rather than only theoretical definitions. If you're preparing for roles such as: .) Java L1 Production Support .) Application Support Engineer .) Java Support Engineer .) Production Support Engineer .) Java Backend Developer understanding Linux, Java, Spring Boot, SQL, logs, troubleshooting and incident management can make a big difference in interviews.

| Software Engineer (Production Support) 🚨 📍 Location: India 💼 Experience: 3–6 Years We're looking for a Software Engineer – Production Support to join our team and support mission-critical Java-based applications. This is an excellent opportunity for professionals looking to build expertise in Application Support, Incident Management, and Enterprise Production Environments. Key Skills: ✅ Core Java (Java 8+) ✅ Spring Boot & REST APIs ✅ SQL (Oracle / MySQL / SQL Server) ✅ Linux/Unix Commands ✅ Tomcat / JBoss ✅ Production Support (L1/L2) ✅ Incident & Problem Management ✅ Application Monitoring & Troubleshooting ✅ SDLC & RCA Preferred: ✔ AWS / Cloud Exposure ✔ DevOps & Monitoring Tools ✔ ITIL / Java Certifications 📩 If you're interested or know someone who fits this role, share your updated resume or tag suitable candidates. mirazam.a@twsol.com

Hr interview questions and ans

Application Support Engineers | Bangalore Looking for your next challenge in Application/Production Support? We're expanding our Support Team and hiring 10 Application Support Analysts with 3+ years of experience. 📍 Location: Bangalore (Work from Office) 🕒 Shift: 24x7 Support Environment (Night Shift Rotation) 💼 Experience: 3+ Years What You'll Do- ✅ Troubleshoot application, API, authentication, and integration issues ✅ Investigate incidents and manage ServiceNow tickets ✅ Work with REST APIs, Postman, SQL, Linux, and log analysis tools ✅ Collaborate with NOC, Engineering, and Senior Support teams ✅ Support production releases and validation activities Skills We're Looking For 🔹 REST APIs, JSON/XML, Postman 🔹 Basic SQL & Linux knowledge 🔹 Log analysis and troubleshooting 🔹 ServiceNow & Incident Management 🔹 AWS awareness and authentication concepts 🔹 Strong communication and customer support skills What's in It for You? 🌟 Night Shift Allowance 🚕 Cab Facility 🍱 Food Facility 📈 Opportunity to work on critical enterprise applications and integrations 🤝 Collaborative and growth-focused work environment If you have a passion for troubleshooting, customer support, and production operations, we'd love to hear from you! 📩 #Interested candidates can send their resume to #nkadian@teksystems.com

Production Support Engineer (Java | SQL | Linux/Unix) 🚀 Implere Technologies Pvt Ltd is looking for a Production Support Engineer with strong expertise in Java, SQL, Linux/Unix, and Production Support to join our growing team. 📍 Location: Bangalore 💼 Experience: 3–8 Years 🔧 Key Responsibilities: ✅ Monitor and support large-scale production applications and systems ✅ Troubleshoot and resolve production incidents (L1/L2 support) ✅ Debug Java applications and perform Root Cause Analysis (RCA) ✅ Write and optimize SQL queries for data analysis and issue resolution ✅ Collaborate with development, infrastructure, and business teams ✅ Ensure system reliability, availability, and operational excellence 🎯 Mandatory Skills: ✔️ Java ✔️ SQL (Joins, Stored Procedures, Query Optimization) ✔️ Production / Application Support ✔️ Linux/Unix ✔️ Incident Management & RCA ✔️ Debugging & Troubleshooting ✔️ Strong analytical and problem-solving skills ✔️ Excellent communication and stakeholder management skills If you thrive in a fast-paced environment and enjoy solving production challenges, we'd love to hear from you! 📩 Share your resume at nikitha.g@impleretech.com

IT Helpdesk Support Engineer / Team Lead (L0 & L1 Support) – Banking Applications Work Locations • Kolkata • Indore Experience Required Support Engineer * 2+ years of experience in IT Helpdesk, Application Support, or Customer Service * Banking or enterprise application support experience preferred Team Lead / PoC * 5+ years of Helpdesk/Application Support experience * 2+ years of team handling experience * Experience in banking application support preferred Key Skills * IT Helpdesk & Application Support * Incident & Ticket Management * ManageEngine ServiceDesk * SLA Monitoring * Customer Support * Troubleshooting * MS Office * Banking Applications * Incident Escalation * 24x7 Support Operations Qualification Graduate degree (Preferred: B.E/B.Tech, BCA, MCA, M.Sc.) Language Requirement Mandatory: English Hindi Interested candidates, please share your updated resume Jayanthi.t@bct-consulting.com/7095828317

Application Support Engineer | 3–5 Years We are looking for a technically strong Application Support Engineer to join our team and support critical enterprise integration, messaging, and event-driven applications. 📍 Location: Hyderabad / Bangalore / Pan India 💼 Experience: 3–5 Years 🕐 Work Mode: 24x7 Rotational Shifts 🔹 Key Skills Required: ✅ Application Production Support ✅ Kubernetes / AKS (Azure Kubernetes Service) ✅ Kafka / Confluent Kafka ✅ Azure Event Hub ✅ Splunk, PagerDuty ✅ Prometheus & Grafana ✅ SQL / PostgreSQL ✅ Linux / Unix ✅ Java / Spring Boot log analysis ✅ Basic Python scripting ✅ Incident Management & Root Cause Analysis ✅ Hands-on troubleshooting and incident resolution 🔹 What We're Looking For: Candidates who can independently diagnose, troubleshoot, and resolve production incidents rather than simply monitor and escalate issues. Experience with Confluent Cloud, AWS MSK, Apache Flink, IBM Sterling Integrator, CI/CD, or Telecom/enterprise production support will be an added advantage. 📩 Interested candidates: Please DM me or share your updated resume on uzma.parveen@radiant.digital

Application Support Engineer – HYDERABAD 🚨 Here’s an opportunity to build your career with a leading organization in the financial technology space. 📈💻 💻 Application Support Engineer 📌 Experience: 4+ Years 📍 Location: Hyderabad 🕐 Shift: 24×7 Shift Flexibility Required 🏢 Work Mode: Hybrid Key Skills: • Application support experience on Linux servers and Applications • Good knowledge of FIX protocol • Basic Python or any automation exposure • Network troubleshooting and protocol knowledge 📩 Interested candidates: Send me your updated CV to babitha@talentboon.in

Application Support Engineer Location: Pune Experience: 1–2 Years At ZentrumHub, we're looking for a proactive and customer-focused Application Support Engineer to join our growing team. If you have 1–2 years of experience in application support, troubleshooting, incident management, and enjoy solving technical challenges while working closely with customers and cross-functional teams, we'd love to hear from you. What we're looking for: ✔ 1–2 years of experience in Application Support or a similar role ✔ Strong analytical and problem-solving skills ✔ Excellent communication and customer-handling abilities ✔ Ability to troubleshoot application issues and coordinate with technical teams 📩 Interested? Send your resume to hr@zentrumhub.com

Placement Success Story: My previous batch student got offer today and are you planning for l2 production support course, please ping me Contact:urabiacademy@gmail.com

L2 Support Engineer | Bangalore | WFO 📍 Location: Bangalore 🏢 Work Mode: Office – 5 Days a Week 💼 Experience: 6+ Years We are looking for an experienced L2 Support Engineer with strong Java and Linux support expertise for a critical production support environment. 🔥 Key Highlights: ✔ Hands-on Production & Application Support Role ✔ Work on Distributed Systems & Enterprise Applications ✔ Exposure to AWS & DevOps Practices ✔ Strong Troubleshooting & Incident Management Opportunity 🛠 Required Skills: • Java Application Support • Linux Commands & Utilities • Troubleshooting & Root Cause Analysis • Distributed Systems Support • System & Application Log Analysis • Incident Management & Production Support • Debugging & Issue Resolution ⭐ Preferred Skills: • AWS Cloud • CI/CD Pipelines & DevOps Practices 📌 Responsibilities: • Provide L2 support for enterprise platform applications • Analyze and resolve production issues • Perform system monitoring, maintenance, and optimization • Create runbooks, SOPs, and technical documentation • Coordinate with App Dev teams for permanent fixes and improvements • Handle incidents and stakeholder communication effectively 🎓 Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field. 📩 Interested candidates can share their resume yashwanthi.a@fixitytech.com

L2 Support Engineer – Core Banking Applications 🚨 We are looking for an experienced L2 Support Engineer to join our team and provide 24x7 production support for Core Banking applications. 📍 Location: Singapore 💼 Role: L2 Support Engineer Key Skills & Experience: ✅ 2+ years of experience in Application Support / Development ✅ Strong hands-on experience with Java / J2EE applications ✅ Good knowledge of Unix/Linux and SQL ✅ Understanding of Core Banking and Banking Operations ✅ Knowledge of Job Scheduling, MQ Setup and C:D Setup is a plus ✅ Familiarity with Ticketing & Monitoring tools such as Prometheus, Elasticsearch and Grafana ✅ Strong problem-solving, communication and interpersonal skills ✅ Ability to work under pressure and meet SLAs without compromising quality 📩 Apply Now! Interested candidates, please share your updated CV(saniya.vats@idctechnologies.com)